Nextbase IQ App

Enable iQ app permissions for Bluetooth, Wi-Fi, and GPS to ensure Live View, Emergency SOS, and real-time event notifications work properly.

Manage your Nextbase iQ plan in the app: Tap More > Subscription to upgrade, downgrade, change payment methods, or cancel your services.

Explains the My Account section in the Nextbase iQ app and how to update personal details, password, and payment method to keep your account up to date.

This article walks you through how to choose the right app for your Dash Cam model, where to find your model number, and how to connect it.

Install Nextbase iQ: Use the app to pair via QR, plug into OBD or fuse box, mount to glass using live view, and select a protection plan

Connect your Dash Cam to MyNextbase Connect. Download clips from the Dash Cam tab to Library, then select the clip and share it via MyNextbase Cloud.

Nextbase iQ updates (v1.5.0–v2.4.10) fix connectivity, improve 4K/2K/1K image quality, enhance Radar/Guardian Mode, and add Home Wi-Fi.

iQ saves videos to SD/Cloud. File names show date, time, and type (FH=Front High). Events like CRSH or PROT are auto-uploaded with a plan.

Track iQ status in the app: Online (driving), Security Mode (parking), or Offline (no power/signal). Check settings if stuck.

Update iQ firmware via the app's Settings to add features and fix bugs. Ensure strong 4G/Wi-Fi and power. If it fails, restart the app.

This article explains Date & Time settings on your iQ dash cam, how to change them, and fix time issues.

This article explains Driving Event Detection, how to adjust sensitivity, and fix too many or few alerts.

This article explains iQ payments, how to update details, and fix failed or non-renewing subscriptions.

Adjust iQ radar sensitivity in the app’s Proximity settings. Drag blue areas to change range, saving battery and storage in busy locations.

Download iQ clips from the Library or Events tab to your phone. Once the tick appears, tap the three dots to share or save your footage.

iQ 4G features only work in their specific regions: North America (US/CA), Europe (UK/EU/CH/NO), and Australasia (AU/NZ). Check the app.

iQ uses voltage to swap modes: Driving (13V+), Parking (12-13V), and Cut-off (<12V) to save battery. Adjust these in app settings if needed.

View iQ videos in Events (cloud), Library (SD card), or Downloads. Use a U3 SD card to prevent overwriting and ensure reliable recording.

iQ icons show status for setup, loop recording, Witness Mode, SmartSense parking, Emergency SOS, SOS alerts, cloud sync, and device errors.