Accessibility Statement

Accessibility Statement
Accessibility Statement
Privacy Policy

Notice

Our accessibility commitment

How we’re improving accessibility

Known accessibility limitations

Accessibility support and feedback

Ongoing commitment

 
At Nextbase, we are committed to ensuring our website and digital services are accessible to all users, regardless of ability, technology, or circumstance. We believe everyone should be able to access information about our products, services, and support resources with ease.
 
Our accessibility commitment

We aim to make our website accessible and usable in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, recognised internationally as the benchmark for digital accessibility.

Accessibility is considered throughout our design, development, and content creation processes to help provide an inclusive experience for all visitors.

How we’re improving accessibility

We are continuously reviewing and enhancing the accessibility of nextbase.com. Measures we take include:

•   integrating accessibility best practices into our website development process
•   conducting regular accessibility testing and audits
•   improving keyboard navigation and screen reader compatibility
•   reviewing colour contrast, text sizing, and page structure for readability
•   providing accessible product documentation and support materials where possible
•   working with internal teams and external accessibility specialists to identify and resolve issues

Known accessibility limitations

While we strive to ensure all areas of our website are fully accessible, some content may not yet meet the highest accessibility standards. We are actively working to improve these areas.

Examples may include:
1.   Some older video content may not yet include captions, transcripts, or audio descriptions.
2.   Certain interactive or animated product features may not fully support all assistive technologies.
3.   Some legacy PDF documents or downloadable materials may not be fully optimised for screen readers.
 
Accessibility support and feedback
If you experience any difficulty accessing content on our website, or if you have suggestions on how we can improve accessibility, we encourage you to contact us.

For immediate support with accessing content, please contact our Customer Support Team

•   Phone: 029 2010 1515
•   Email: suppart@nextbase.com

For resolutions of issues experienced please email Compliance@nextbase.com with details of:

•   the webpage or feature you experienced difficulty with
•   the type of assistive technology you were using (if applicable)
•   a description of the issue

We will do our best to provide the information you need in an accessible format and resolve issues promptly.

Ongoing commitment

Accessibility is an ongoing process, and we are committed to continually improving the usability and inclusivity of our digital experiences for all users.

Last updated: May 2026