iQ Support 

Below you'll find everything you need for iQ including any manuals, firmware, FAQs and tutorials. 
Manuals
cloud  
My Nextbase Player
Firmware
Videos
Rear Camera & Accessories Manual

iQ Dedicated Support Service

As an iQ customer, please contact our dedicated iQ support team for any questions or assistance
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Manuals

Here you can find the latest iQ manual. 

Click the blue arrow to download your chosen manual.   
cloud

My Nextbase Player 

Here is the latest version of the MyNextbase Player computer software.

The minimum system requirements to allow this software to function are: Windows 7 OR MacOS 10.9,Processor : Intel Core i5,  Memory: 4GB,  Display resolution: 1280 x 720 or higher. 

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Firmware

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Firmware

Firmware for your product

Here you can find the latest firmware for your iQ Smart Dash Cam.


Updating instructions here.

Firmware

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iQ Mobile Apps

The latest version of the Nextbase iQ mobile app can be downloaded from the Google Play Store or Apple App Store.

The minimum phone requirements are: Android 8 or above and iOS 15 or above.

Nextbase iQ

Nextbase iQ

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FAQs

What information is visible on the dash cam?
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You can see the signal of the 4G,Bluetooth, GPS signal, recording and if the camera goes into an event such as protect mode
Does the iQ drain my battery?
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No - iQ can detect your battery levels through its connection to the OBD port where it's powered from and ensures that it doesn't drain your car battery as it can read this information from your car to ensure that there is sufficient battery available for your car.

Will it work with apple car play/android auto?

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The iQ cannot be connected to apple car play or android auto.
What devices can you connect- PC, tablet, phone? 
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Any smart device (sitting within the app min requirments)
SD card into a PC
How does the app work/connectivity?
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iQ is always connected with a 4G connection, you can connect to it anytime, anywhere (as long as you have 4G connection).
How do I manage permissions/video access?
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Shared users can access all footage recorded on the iQ.
They cannot view subscriptions, payments or add another user – this can only be done by the owner account.
How do I access the cloud footage?
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Cloud footage can be accessed via the app. Only impact events are automatically streamed up to the cloud. Normal driving footage and radar events are recorded to the SD card. 
Do you need to format the SD card? 
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Yes, same as our previous cameras every couple of weeks for an average driver

Protect Mode - how does it work?
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You can see the signal of the 4G,Bluetooth, GPS signal, recording and if the camera goes into an event such as protect mode.
How does loop recording work? 
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Your footage gets loop recorded on the SD Card and events are simultaneously uploaded to the cloud where you can view your footage in the app.
The iQ comes with a 32gb SD Card as standard, but you can upgrade to our 64gb, 128gb or 256gb Nextbase SD cards for bigger local storage.
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Videos

Series 2 Accessories Support

How to install iQ

How to install your iQ

Smart Sense Parking

Smart Sense Parking

Guardian Mode

Guardian Mode

Emergency SOS

Emergency SOS

Witness Mode

Witness Mode

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iQ Rear Camera & Accessories Manual

IQ Rear Window Cam

122 Build Your Own Bundle
69.99
 

IQ spares and repairs

122 Build Your Own Bundle
69.99
 
122 Build Your Own Bundle
69.99
 
122 Build Your Own Bundle
69.99
 
122 Build Your Own Bundle
69.99